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Privacy notice

(Dated: September 15th 2018)

We value the privacy and security of personal and non-personal information provided to AromaCraze LLC at aromacraze.com, accordingly, we want you to understand what information we collect about you, how we use it, and the safeguards we have in place to protect it. Please note that:

  1. This Privacy and Security Policy also addresses our data security practices and the options you have to access and control personally identifiable and non-personally identifiable information.
  2. Our Terms and Conditions for use of this website govern this Privacy and Security Policy.
  3. To the extent there is a conflict between the terms of this Privacy and Security Policy and the Terms and Conditions, the Terms and Conditions shall govern.
  4. We may periodically make changes to this Privacy and Security Policy.
  5. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
  6. This Privacy and Security Policy supersedes any and all previous versions.
Entering the Site constitutes your acceptance and agreement to all terms contained in this Privacy and Security Policy. If you do not agree with the terms set forth in this Privacy and Security Policy, please do not enter the Site.

THE INFORMATION WE COLLECT
Personally Identifiable Information
  1. Whenever you shop at aromacraze.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, it will include your account number.
  2. If you register with aromacraze.com, we will collect the information you submit online.
  3. If you choose to use or participate in one of our various services, promotions, programs, surveys, sweepstakes or clubs, we may collect additional information about you.
  4. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
  5. We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend’s name and address.
Non-Personally Identifiable Information
  1. The term “non-personally identifiable information” means information that you voluntarily provide to us or which we collect electronically, but which does not personally identify you.
  2. To register for an account, we require you to supply us with your email address. Your email address does not personally identify you, but is a means for us to contact you. You may later access, update and modify any inaccuracies by accessing your account through the My Account link located at the top of each page.
  3. Please note, we generally keep a copy of your previous email address(es) for our records.
  4. You may also choose not to provide us with your email address; however, you will not be able to create an account or purchase products.
  5. Whenever you visit the Sites, non-personally identifiable information, such as navigational and clickstream data is automatically collected.
  6. As you browse, we may install cookies (tiny text files stored on your computer, which record your preferences) in your browser. Cookies cannot harm your computer and they do not contain any personally identifiable information. You must accept cookies to shop through the Sites.
  7. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but the Sites may not work correctly or at all if you set your browser not to accept cookies.

THIRD PARTY ADVERTISING

We may engage third party advertising companies to advertise products or services to you online. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the Sites or on a third party’s website.

YOUR CHOICES REGARDING THE USE OF THE INFORMATION WE COLLECT

Postal Mail:

If you do not want to receive promotional mail (postcards, etc.) from us, you may:

  1. Write to us at AromaCraze LLC. 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048
  2. Attention: Corporate Customer Relations
  3. Call us at 480-463-1912, or
  4. Email us at privacy@aromacraze.com

Emails:

If you do not want to receive promotional mail (postcards, etc.) from us, you may:

  1. Write to us at AromaCraze LLC. 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048
  2. Attention: Corporate Customer Relations
  3. Call us at 480-463-1912, or
  4. Email us at privacy@aromacraze.com

Please note that even if you unsubscribe from promotional email offers and updates, we may still contact you by email for transactional purposes. Sharing with Other Companies: If you prefer that we:

  1. NOT share information about you with any of the companies outside AromaCraze,
  2. that we have authorized to contact you regarding their products or services, or
  3. NOT share your information with affiliated companies within AromaCraze
Please let us know by:
  1. Write to us at AromaCraze LLC. 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048
  2. Attention: Corporate Customer Relations
  3. Call us at 480-463-1912, or
  4. Email us at privacy@aromacraze.com
SECURITY AND PROTECTION OF INFORMATION WE COLLECT
  1. We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.
  2. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system.
  3. While no computer system is completely secure, we believe the measures implemented by our Sites reduce the likelihood of security problems to a level appropriate to the type of data involved.
  4. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, with the objective that only we can read a customer's personally identifiable information.
  5. We employ physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of any personally identifiable information.
LENGTH OF TIME WE KEEP INFORMATION
  1. We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance, for taxation or insurance purposes, or in case orders may give rise to claims).
  2. We may alter this practice according to changing requirements. For example, we may delete some data, if needed, to free up storage space. We may keep other data for longer periods if the law requires it.
  3. In addition, information posted in a public forum could stay in the public domain indefinitely.
THIRD PARTY WEBSITES
  1. The Sites may contain links to third party websites.
  2. We are not responsible for the privacy practices or the content of such websites even if you access those using links from our Sites.
  3. Your use of these third-party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each website you visit.
  4. Clicking on a third party link will essentially take you to a third party’s website.
  5. We make no representation or warranty as to the effectiveness, quality, legitimacy or data protections of any third party website.
EMAIL COMMUNICATIONS
  1. From time to time, we may send non-commercial electronic mail messages to your email account.
  2. In addition, we regularly send email order confirmations and email order updates to you after you have submitted an order.
  3. In order to NOT receive exclusive marketing emails, discounts, coupons and promotions sent directly to your email account, you may OPT OUT.
UPDATING YOUR AROMACRAZE.COM CONTACT INFORMATION

You can update this information yourself by clicking on the link to your email address used at the time of registration. This link is towards the top of the page. Or you may:

  1. Write to us at AromaCraze LLC. 3145 E Chandler Blvd., Suite 110-743 Phoenix, AZ 85048
  2. Attention: Corporate Customer Relations
  3. Call us at 480-463-1912, or
  4. Email us at privacy@aromacraze.com
OUR USE OF COOKIES AND WEB BEACONS

Aromacraze.com regularly uses browser tracking cookies. A "cookie" is a small file stored by your web browser on your computer. When you arrive at our site, cookies allow us to recognize you by associating an anonymous identification number in the cookie with other information that you as a customer have provided us. That customer information is stored on secured databases. At no time is your name, street address, or credit card number stored within one of our cookies. Your email address is saved in your cookie if you register with us at aromacraze.com. Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We contract with a third-party service provider to assist in the collection and analysis of your browsing and buying activity on our site. Our service provider uses AromaCraze (first party) cookies to enable these analytic services. We do not use our cookies to track your activity on sites other than those operated by AromaCraze. Accepting cookies through your web browser is your personal choice. If you use the privacy settings on your web browser to disable cookies, you can still shop and purchase from aromacraze.com. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

Web Beacons

AromaCraze works with a variety of advertising companies to place our advertising on websites across the Internet. These advertising companies collect and analyze anonymous information about your visits to our website, other advertising websites or interaction with our email through the use of "web beacons". This technology allows them to develop AromaCraze advertising about goods and offers that may be of interest to you. These third party companies may access your email address through these web beacons. Your name, street address or credit card number is not accessed by or shared with other companies through these web beacons. You may visit each company’s website to review their privacy policies and opt-out of cookies for one or more of these companies.